MY GOOD HAIR
Last updated: 20th January 2026
These Terms and Conditions apply to all purchases made through MY GOOD HAIR (“we”, “us”, “our”). By using our website or purchasing our products, you agree to the terms below.
1. About Us
MY GOOD HAIR is a UK-based independent haircare brand offering handmade, plant-based and botanical hair oils and related products.
All products are created with care and intention, using natural and organic ingredients where possible.
2. Products & Use
Our products are designed for external use only.
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Results may vary depending on individual hair type, scalp condition, routine, and consistency of use.
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Our products are not medical treatments and are not intended to diagnose, treat, cure, or prevent any medical condition.
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If you have a known medical condition, scalp disorder, or are under dermatological care, please consult a healthcare professional before use.
3. Allergies & Sensitivities
MY GOOD HAIR products contain natural oils, herbs, and essential oils.
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Please read ingredient lists carefully before use.
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Always carry out a patch test at least 24 hours before first use.
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We cannot be held responsible for allergic reactions where ingredients have been clearly listed.
4. Orders & Payments
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All prices are listed in GBP (£) unless stated otherwise.
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Payment must be made in full at checkout.
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We reserve the right to refuse or cancel orders where necessary (for example, suspected fraud or pricing errors).
5. Student Discounts
If you purchase using a Student discount:
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Discounts are valid only for verified students.
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Student discounts cannot be combined with other offers unless stated.
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We reserve the right to cancel or refuse orders where misuse of a student discount is suspected.
6. Shipping
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Orders are processed within the stated processing times on our website.
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Delivery times are estimates and not guaranteed.
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We are not responsible for delays caused by postal services or events outside our control.
7. Returns & Refunds
Due to the hygienic nature of hair and scalp products:
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Opened or used products cannot be returned or refunded, unless faulty.
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If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
Refunds (where applicable) will be processed to the original payment method.
8. Subscriptions
If you purchase a subscription product:
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You may cancel or amend your subscription according to the terms stated on the subscription page.
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Subscription payments are taken automatically based on your chosen plan.
9. Intellectual Property
All content on this website — including text, images, branding, product names, and formulations — is the property of MY GOOD HAIR.
You may not copy, reproduce, or distribute any content without written permission.
10. Limitation of Liability
To the fullest extent permitted by UK law:
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MY GOOD HAIR shall not be liable for indirect or consequential loss arising from the use of our products.
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Our total liability is limited to the value of the product purchased.
This does not affect your statutory rights as a UK consumer.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
12. Contact Information
For questions regarding these Terms, please contact:
Email: info.mghair@gmail.com
Brand: MY GOOD HAIR