Shipping & Returns Policy

At MY GOOD HAIR, we are committed to ensuring your order arrives safely and on time. Please review our shipping options and policies below:

UK Shipping

  • Free Standard Delivery: Dispatched within 2-3 days and tracked via Royal Mail, Evri, or Yodel.
  • Express Shipping (Signed For): £5.99 | Dispatched within 1-2 days with a signed-for service for added security.
  • Next-Day Guaranteed Delivery (NDG): £14.99 | Orders placed before 8.30 AM are dispatched the same day for next-day delivery. To receive your order the next day, you must place it before 8.30 AM. Your Order will be shipped out to you before 10am the same day we receive your order to guarantee next-day delivery. 

International Shipping

  • EU Shipping: £5.99 | Tracked Delivery in 2-11 days.
  • Rest of the World: £11.99 | Tracked Delivery in 2-17 days.
  • We do not deliver to Portugal due to customs restrictions.


Delivery Responsibility

  • My Good Hair is not liable for lost or stolen parcels. If you experience delivery issues in your area, we strongly recommend choosing our "Express" £5.99 signed-for delivery option for extra security.
  • Once your order is dispatched, you will receive tracking details via email or text.

Returns & Exchanges

  • We do not accept returns on My Good Hair Organic Hair Oils due to hygiene and safety reasons.
  • If there is an issue with your order, please contact us at info.mghair@gmail.co.uk with your order number, and our team will be happy to assist you.
  • For any questions, feel free to reach out to our customer service team.

Thank you for choosing MY GOOD HAIR.